SnoreAxis — Returns & Warranty
Last updated: October 2026

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We want you to feel good about your purchase. Here's exactly how returns and warranty work for the SnoreAxis Sensor Kit (position sensor, chest strap, and quick start guide).

RETURNS

You can return the SnoreAxis Sensor Kit within 30 days of delivery for a full refund, as long as the sensor has not been paired with the SnoreAxis app and the kit is in its original condition and packaging. If you think you might
return it, please don't pair the sensor. Kits with a sensor that has been paired are not eligible for a change-of-mind
refund. We may accept them at our discretion; if we do, a $13.50 battery-replacement fee is deducted from the refund, because we fit a brand-new battery before any returned sensor goes to another customer.

THE CHEST STRAP

Please return the complete kit, including the strap, whether or not it has been worn. For hygiene reasons, worn straps are never resold.

WARRANTY — DEFECTIVE OR DAMAGED ITEMS

If your sensor or strap arrives damaged, or stops working through no fault of your own within 90 days of delivery, we'll replace it free of charge and cover the shipping both ways. Warranty claims are resolved by replacement.

If your sensor stops responding, check the troubleshooting steps in the app's FAQ or email sleep@snoreaxis.com. Normal battery wear is not a defect.

HOW TO START A RETURN OR WARRANTY CLAIM

Email sleep@snoreaxis.com with your order number and the reason before sending anything back, so we can troubleshoot with you. We'll reply within 2 business days with instructions. Returns sent without authorization
won't be accepted.

  - Change of mind: return shipping is paid by you, and the original free shipping isn't refunded.
  - Questions? Just email us (below).

REFUNDS

Once we receive and inspect your return, we'll refund the original payment method. Please allow 7 to 10 days for it to appear.

INTERNATIONAL ORDERS

Orders shipped outside the United States by special arrangement are a final sale, except for items that arrive damaged or defective, in which case please contact us for replacement instructions.

QUESTIONS?

Email sleep@snoreaxis.com/returns — we will do our best to answer within 2 business days.

SnoreAxis™ is a product of DJMCW Innovations.
SnoreAxis is a wellness tool, not a medical device.